1. Who We Are

AgenticEra Systems ("AgenticEra", "we", "us", or "our") is an AI development agency based in Karachi, Pakistan. Our website is agenticera.dev. For privacy questions, contact us at agenticerasystems@gmail.com.

2. Information We Collect

We collect the following information when you use our website or contact us:

Contact form submissions: name, email address, company name, and the message you send.
Analytics data: pages visited, time on page, browser type, and country — via Google Analytics 4 and Vercel Analytics. This data is anonymised and aggregated.
Cookies: session cookies for theme preference (light/dark). No advertising or tracking cookies are set.

3. How We Use Your Information

To respond to your enquiries and provide the services you request.
To improve our website content and user experience using aggregate analytics data.
We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Storage & Security

Contact form submissions are stored in our secure PostgreSQL database hosted on a private VPS with encrypted storage. We retain enquiry data for up to 2 years, after which it is deleted. We use industry-standard security practices to protect your data.

5. Third-Party Services

Our website uses the following third-party services:

Google Analytics 4 — website analytics. Google Privacy Policy.
Vercel Analytics & Speed Insights — performance monitoring. Vercel Privacy Policy.
Google Gemini API — powers our website chatbot. Messages sent to the chatbot are processed by Google. Do not share sensitive personal data via the chatbot.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, email us at agenticerasystems@gmail.com. We will respond within 30 days.

7. Changes to This Policy

We may update this Privacy Policy occasionally. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.